ISO 9001:2015 Certification Announcement
We, at Centre D’Études Cliniques Ltée, are proud to announce that the company has achieved in November 2018 ISO 9001:2015 certification, a globally renowned standard which ensures that the services we deliver meet the needs of our customers through an effective quality management system. With the belief that ISO is not a destination but a journey, our personnel are ever determined to deliver high quality services that meet our customers’ expectations.
Our strong focus on quality is deeply rooted in all our doings and within our processes. This certification marks a huge achievement for the company as it demonstrates our commitment to relentlessly improve the overall performance, uphold a high-level of quality and provide an excellent service to our customers. Furthermore, it is a stepping stone for sustainable development initiatives.
The process to accomplish ISO certification comprises of several phases starting from the writing of the Management System documentation, training of personnel and evaluation of processes through audits leading to several corrective actions. The company then underwent a third-party audit performed by AJA (Mauritius) Ltd, an independent world-renowned certification body with over 20 years of experience in the field of Quality Management System. Thus, strengthening our commitment to delivering an exceptional standard of services to our customers.
In addition to understanding and meeting our customer expectations, the ISO 9001:2015 standard also aims at developing and improving staff competence. Centre d’Etudes Cliniques Ltée has a conducive learning environment whereby continual training plans for our staff ensure that they are fully trained and competent to deliver quality services that meet the needs and demands of all our customers.
Achieving this certification took considerable amount of effort and involvement from each member of our team. We are immensely proud of this success and would like to thank our valued team for their involvement. We couldn’t have done it without your support!
With our objectives deeply imbued with innovativeness and quality assurance, we are looking forward to establishing long term relationships with our partners.